Terms of service

Terms of Service

Effective Date: 1/1/25

Welcome to Chesapeake Crab Connection!
These Terms of Service (“Terms”) govern your use of our website, [YourWebsite.com], and any purchases or services offered at our physical locations.

By accessing our website, placing an online order, visiting our stores, or using our services, you agree to the following terms and conditions:

1. Website Use

  • You must be at least 18 years old or have permission from a parent or guardian to use our website.

  • You agree to use our site only for lawful purposes and not for any fraudulent or harmful activities.

2. Online Orders

  • All online orders are subject to availability and confirmation.

  • We reserve the right to cancel or limit quantities for any order at our sole discretion.

  • Prices, products, and promotions listed online may differ from those offered in-store.

3. Pickup & Delivery

  • If you select pickup at one of our brick-and-mortar locations, you are responsible for picking up your order at the scheduled time.

  • Delivery times are estimates and not guaranteed. We are not responsible for delays caused by third-party carriers or unforeseen events.

4. Returns & Refunds

  • Perishable seafood products are not eligible for returns.

  • If you experience any issues with your order, please contact us within 24 hours of receipt at 717-509-4466. We will review requests on a case-by-case basis.

5. Store Policies

  • In-store purchases are subject to our posted store policies regarding returns, exchanges, and payments.

  • Prices and promotions may vary between our website and physical stores.

6. Intellectual Property

  • All content on our website, including logos, text, images, and product descriptions, is the property of Chesapeake Crab Connection and may not be used without our permission.

7. Limitation of Liability

  • We do our best to provide accurate information and high-quality products, but we do not guarantee that our website or services will be error-free.

  • Chesapeake Crab Connection is not liable for any indirect, incidental, or consequential damages arising from your use of our website, products, or services.

8. Changes to Terms

  • We may update these Terms at any time.

  • Changes will be posted on this page, and your continued use of our site or services after any updates means you accept the new Terms.

9. Contact Us

If you have any questions about these Terms, please contact us at:

Chesapeake Crab Connection
2834 Columbia Avenue Lancaster, Pa 17601
Phone: 711-509-4466

 

300 South Third Street Oxford, Pa 19363

 


Chesapeake Crab Connection - Bringing Fresh Seafood and Exceptional Service to Your Table.